Employee Assistance Program
(EAP)

An Employee Assistance Program (EAP) is a valuable resource that provides confidential support and counselling services to employees facing personal or work-related challenges. These programs offer a wide range of services, including mental health counselling, financial assistance, legal advice, and resources for family and other issues. In doing this, companies promote well-being, productivity, and retention rates within the workforce.

Our dedicated team would partner with third-party providers (where applicable) to deliver counselling, support, and resources tailored to meet your needs. We would also assist in implementing and managing the program, providing training, communication, and ongoing support to ensure its effectiveness and accessibility to employees.

At Foteino Talento, we are committed to supporting employees' mental and emotional health, enhancing workplace culture, and contributing to organisational success.

How do we achieve this?

Tailored Program
Development

Customised EAP programs based on your needs, industries, and organisational cultures, ensuring alignment with specific goals and challenges.

Program
Implementation

We assist in the implementation of EAP programs within client organisations, guiding communication strategies, training sessions, and rollout plans.

Talent Development
Initiatives

Implement talent development initiatives, such as mentoring programs, coaching sessions, and career development planning, to foster employee growth and retention.

Program
Management

Foteino Talento will manage regular operations (as defined by the client) of EAPs on behalf of the clients, including coordinating counselling sessions, tracking utilisation metrics, and evaluating program effectiveness.

Employee Education
& Training

Design, develop and conduct training sessions and workshops to educate employees about the benefits of EAPs, how to access services and confidentiality policies, and fostering awareness and utilisation.

Crisis Intervention
& Response

Providing support in managing crises or emergencies within client organisations, including providing immediate access to counselling services and facilitating crisis intervention strategies.

Ongoing Support
& Evaluation

We will provide ongoing support to both clients and employees, monitoring program effectiveness, collecting feedback, and making necessary adjustments to ensure continuous improvement and satisfaction.

Employee Relations
& Conflict Resolution

Providing guidance on handling employee relations issues, resolving conflicts, and promoting a positive work culture. Depending on the organisation’s pain points, we may offer mediation services, facilitate communication between management and employees, and implement conflict resolution strategies.

Employee
Engagement

Implementing strategies to communicate the HR Handbook & Policies effectively to employees, ensuring understanding, buy-in, and compliance. This may include conducting training sessions, creating informative materials, and providing ongoing support and guidance.